Our number one priority is to offer you the best service (and car) available. Below, our FAQ’s answer some of the most common customer queries. Please call us with any questions not covered below on 0121 456 1212.
Due from past experiences, we feel roadside inspections are a complete waste of time and money, vehicles really need inspecting properly on a ramp, not at the side of the road, although we are more than happy for you to arrange at your cost a full inspection at our local independent Alfa Romeo Specialists, where the vehicle can be inspected thouroughly on a 4 post ramp. Please get in touch if you would like more details.
Our vehicles do not, therefore you will need to arrange this yourself on the day of collection, this normally takes a few minutes online.
The features on each vehicle advertised for sale on both our website and Autotrader’s are generally correct, although occasional mistakes can be made, therefore some features may or may not be present ie Air Conditioning for example. On this basis we would strongly recommended that any prospective purchaser relying on a particular feature/s to firstly satisfy themselves before entering into an agreement to purchase that the stated feature is indeed fitted.
We are happy to arrange delivery at cost to the customer for vehicles up to the age of 8 years old and or 80,000 miles. Vehicles outside of this range will firstly need to be viewed before delivery could be arranged.
All vehicles are supplied with one key unless otherwise stated.
Once a deposit is taken, a vehicle can take up to 7 days to get prepped ready for collection/delivery, due to what work may be required, such as Mot, Service etc, so please check.
Yes we can arrange to obtain a competitive quote from one of our logistical partners.
We can sometimes arrange viewings outside of business hours, but you would first need to call us directly to discuss the possibility.
We can accept most major UK credit cards up to a limit of £1,000. Please note that we do not accept payment by American Express (AMEX).
Yes you can, we hold a consumer credit licence under the FSA, (FRN 688468).
Yes you can extend the warranty period for up to 3 years, depending on how long you intend to keep the vehicle.
We require a £500 deposit, which is non-refundable in the event that you decide to cancel the sale prior to purchase. Once a deposit has been taken we normally hold the car for up to 7 days.
Yes, the warranty we give is a standard 3 month back to base warranty, although you can upgrade to a Nationwide AA Warranty and have it repaired at any number of AA approved service centres throughout the UK. For terms and conditions, please refer back to our warranty page.
We are authorised and regulated by the Financial Conduct Authority (FCA) in order to carry out consumer credit, our Firms Reference Number (FRN) is 688468.
The website is updated throughout the day on a daily basis.
These are vehicles for which the owner recovered the VAT charged to him/her at purchase. The full VAT element within the sale price is shown separately above for you to recover, if VAT registered providing the car has been bought for a wholly business purpose.
